All of our bags, wether from our winter or summer collection, have a one (1) year warranty on manufacturing defects. 

Our inflatable paddle boards and docks have a two (2) year warranty on manufacturing defects. 

Subject to applicable conditions and exclusions, our products are guaranteed against any possible defects in terms of material and workmanship, for (1) one-year, from the date of purchase (proof of purchase required). 
 
The warranty does not cover normal wear and tear, incorrect usage, accidents or use in extreme temperatures. We will repair or replace (with an identical or similar product) the product without charge if it proves to be defective. 
   
The variations in color and texture are characteristics of tanned leather and suede. Please refer to our Leather care card for further information on caring for your item.
 
For any inquiries, please contact customer service by email. 
Make sure to include:

• photo of your item
• photos of the item clearly showing the problem
• a copy of the proof of purchase (original receipt)

 
After evaluation, our customer service will be in-touch and will coordinate the situation.
customercare@bugattigrp.com